Missing Transactions
in CoinTracking?
A deposit or withdrawal has no counterpart. TX-Partner finds the source and adds it.
30 minutes · Consultation and quote free
Robert & Johannes · personally review your data
The 3 Most Common Causes of Missing Transactions
CoinTracking pairs deposits and withdrawals automatically by amount, time and coin. If one side is missing from the data, the entry stays unpaired.
Scam and spam tokens
Unwanted airdrops create deposits without a counterpart. CoinTracking identifies assets by ticker, not by contract, and merges them with the genuine asset.
Incomplete API imports
Exchange APIs only deliver from the moment of connection and not every transaction type. A purchase from 2021 is missing if the API was connected in 2024.
Recover exchange historiesBridges and cross-chain transfers
A transfer is only recognised when outflow and inflow are both in the data. With bridges the target chain is often missing from the import.
Where a missing counterpart hits the tax report
A deposit does not create a cost basis, it inherits one from the paired withdrawal. If the other side never arrives, the missing origin travels through every further transfer and only surfaces where something is sold.
Cost basis of zero
Without a matching purchase, CoinTracking sets the cost basis to zero. The full proceeds become a gain, even when none was made.
Long turns into Short
The acquisition date disappears along with the cost basis. CoinTracking can no longer recognise Long and books the sale as Short.
The place of the warning is not the place of the cause
The warning can sit on an account that was never negative. The chain has to be followed backwards to the first uncovered inflow.
The expensive shortcut
Linking transfers by gut feeling: the check comes back empty, the cost basis stays wrong and the error travels into every following year.
Source first, pairing second.
Balances checked
TX-Partner holds the balances per exchange and wallet against the real holdings. Where they diverge, a source is missing.
Counterpart added
If the counter-entry is missing, the source gets added instead of a substitute booked. After that CoinTracking mostly reclassifies correctly by itself.
Chain followed backwards
If a warning remains, TX-Partner follows the transfer chain backwards to the first uncovered inflow. That is where the cause sits.
Add missing transactions for good.
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